In the meantime, if you have any questions about planning your stay or our house rules, please feel free to check with us. Expect to receive details on checking-in and making the best of your stay at (name of place) when your reservation date is closer. We are thrilled to be hosting you on (date) and look forward to your stay. Finally, encourage them to reach out to you with any questions they may have. Mention that you will be sending them a more detailed message to ease check-in and planning their stay. You can also take this opportunity to briefly introduce yourself as a host and your Airbnb. Make a great first impression and set the tone for the amazing service that you as a host provide by sending your guests a message as soon as they book your Airbnb.įirstly, thank them for choosing your listing and express how excited you are to host them. There are 6 essential Airbnb message templates that every host should prepare. To make sure you are only making the best impression possible, you need to first prepare message templates.

Automating guest communication also allows you to respond to guests in real-time, giving them a sense of good customer service without having to make yourself available to your inbox 24/7. It will also save you loads of time, effort, and energy in managing your guest communication yourself or having to hire a virtual assistant to do it for you.

Automating your communication with your guests is an easy first step in automating your Airbnb.

Airbnb guest book template word